Shipping Schedule - Orders ship on Mon., Wed., and Fri.
*Shipping & delivery dates are estimates only - not guaranteed by the carriers.* We ship within the United States, from our facility in Alpharetta, Georgia 30022. We do NOT ship to freight forwarding companies. Our warehouse is not open to the public at this time; therefore, we do not offer local pick-up.
Most orders ship one to two business days after the order is placed.
Orders are not shipped the same day they are placed. Orders are not shipped on Saturday, Sunday or major U.S. Holidays.
We are currently shipping via UPS Ground. We do NOT offer expedited shipping - so please plan ahead! For some smaller orders, USPS First Class Mail is offered as an economical option for those customers not in a hurry for orders to be shipped or delivered.
We are not liable for any delays in shipments. If you experience any issues with your delivery - contact the carrier (i.e. USPS or UPS).
Once tendered to USPS or UPS, we are no longer responsible for the package; likewise, once delivered to you, we are not responsible for packages stolen from the point of delivery; please ensure that your package will be delivered to a safe and secure location.Do NOT use "return to sender" to send packages back to us. Customers who do so will be charged a 25% re-stocking fee on those items and original shipping charges will not be refunded.Can’t Find Your Package?This happens sometimes. The first thing to do is check any other delivery spots such as a back or front entrance, the lobby, or a neighbor's door. Carriers also occasionally mark packages as ‘Delivered’ before they’re dropped off. Please contact the carrier if it has been more than a few days since receiving a delivery notification.
*If there are any issues with your merchandise, we must be made aware of these within a week of your order date so that we can resolve the issue(s). We cannot be held responsible indefinitely for the condition of your order. Obviously, we are not responsible for items damaged by the customer during the washing/drying process, nor for items that are damaged during wear.*
