Order Processing & Shipping Info

Shipping Schedule - Orders ship on Mon., Wed., and Fri.

*Shipping & delivery dates are estimates only - not guaranteed by the carriers.*

We ship within the United States, from our facility in Alpharetta, Georgia 30022. We do NOT ship to freight forwarding companies. Our warehouse is not open to the public at this time; therefore, we do not offer local pick-up. 

Most orders ship one to two business days after the order is placed. 
Orders are not shipped the same day they are placed. Orders are not shipped on Saturday, Sunday or major U.S. Holidays.

We are currently shipping via UPS Ground. We do NOT offer expedited shipping - so please plan ahead! For some smaller orders, USPS Ground Advantage is offered as an economical option for those customers not in a hurry for orders to be shipped or delivered.

We are not liable for any delays in shipments. If you experience any issues with your delivery - contact the carrier (i.e. USPS or UPS).

Once tendered to UPS or USPS, we are no longer responsible for the package; likewise, once delivered to you, we are not responsible for packages stolen from the point of delivery; please ensure that your package will be delivered to a safe and secure location.

Can't Find Your Package?
This happens sometimes. The first thing to do is check any other delivery spots such as a back or front entrance, the lobby, or a neighbor's door. Carriers also occasionally mark packages as 'Delivered' before they're dropped off. Please contact the carrier if it has been more than a few days since receiving a delivery notification.

Issues with your order?  If there are any issues with your merchandise, we must be made aware of these within a week of your order date so that we can resolve the issue(s). We cannot be held responsible indefinitely for the condition of your order. Obviously, we are not responsible for items damaged by the customer during the opening of the shipping package, washing/drying process, nor for items that are damaged during wear.

Order Canceled by the System?  Due to the seasonal nature of our merchandise and the limited quantity on hand in the boutique, we discourage bracketing and such orders are canceled by the system. Bracketing refers to the purchase of multiple sizes, colors or versions of duplicate or very similar items - with the intention of keeping only one or a small portion and returning the rest.